Terms of Service

1. Who we are

Boltis is the trade name of Boltis LLC, a limited liability company organized in Wyoming, United States, with its address at 30 N Gould St #47760, Sheridan, WY 82801, USA. Contact: hello@boltis.co.

2. What we offer

• Audit: a free, no-commitment one-hour call to find where your operation is losing time or growth, and what to solve first.
• Project: we design and build automations, integrations and applied AI under a written proposal.
• Monthly support: we keep what we built running and keep improving it. It's optional.

3. Prices and payment

• Projects: quoted by scope in a written proposal that states what's included, what it costs and the date it will be ready. 50% is paid up front and 50% on delivery. Work isn't scheduled without the up-front payment.
• Stage 0 — Analysis and plan: each proposal lists it with its own amount. It covers understanding your operation, choosing the tools and building the execution plan, and the up-front payment covers it.
• Monthly support: USD 550 a month, for up to 6 hours a month of maintenance and improvements. Billed in advance, on the same day each month. If a month needs more hours, we tell you before going further and agree it in writing — there's never a surprise invoice.
• Currency and taxes: all prices are in US dollars (USD) and exclude any applicable taxes. Payments are processed by Stripe.

4. Refunds and cancellation

• If you cancel a project before it starts: we refund 100% of the up-front payment. The start is the Stage 0 start date set in the proposal.
• If you cancel a project after it starts: we keep from the up-front payment the value of Stage 0 and of any stage already started, per the amounts in the proposal, and refund the rest.
• If we cancel: we refund the part that corresponds to work not done.
• Monthly support: cancel anytime. The month already paid runs until it ends, and the next one isn't charged. We don't refund the current month. Before cancelling, you can pause it.
• How to cancel: email us at hello@boltis.co.
• How refunds are made: to the same payment method you used, started within 5 business days of the cancellation.

5. No guarantee of results

We commit in writing to the scope and delivery date of every project. We don't guarantee specific business results. Support is month to month with no lock-in: if it isn't working for you in a given month, cancel it. Month to month is the guarantee.

6. What we build is yours

What we build for you becomes yours once the project is paid in full, and it keeps running even if you drop support. We keep the right to reuse generic methods and components that contain none of your information.

7. What's not included

• Platform migrations: if you switch CRM, e-commerce or invoicing, rebuilding what depended on the old system is quoted separately.
• Maintaining automations someone else built. Reviewing them is included within the month's hours, and that review decides whether they're adopted or quoted separately.
• Fixes caused by changes you make to infrastructure you manage, such as your n8n or your server: quoted separately, and not taken from the 6 hours.
• Third-party licenses and costs, such as OpenAI, Twilio, your CRM or hosting: paid by you and in your name. We don't resell them or mark them up.
• After-hours support: there's no 24/7 on-call. Incidents are handled the next business day.

8. What we need from you

To work, we need access to the tools we're connecting. We treat the information about your business that we access as confidential.

9. Liability

Our total liability for any claim related to a service is limited to the amount you paid us for that service. We're not liable for indirect damages or for failures of third-party services we don't control, such as APIs, platforms or hosting.

10. The proposal prevails

If a signed proposal says something different from these terms, the proposal prevails.

11. Governing law

These terms are governed by the laws of the State of Wyoming, United States.

12. Changes to these terms

We may update these terms. The last-updated date is always at the top. A change doesn't affect a project already contracted.

13. Contact

Boltis LLC, 30 N Gould St #47760, Sheridan, WY 82801, USA. hello@boltis.co.